Terms of Service

Welcome to Zelvani. By accessing or using our website, you agree to comply with these Terms of Service. Please read them carefully before using our website or placing an order.

1. Use of Our Website

You may use the Zelvani website for lawful purposes only. You agree not to use the website for any activity that may harm the website, its users, or our business.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate. However, minor differences may occur, including differences in color, appearance, packaging, or availability.

3. Prices

All product prices displayed on the website are subject to change without prior notice. We reserve the right to correct pricing errors or inaccurate product information.

4. Orders

Submitting an order does not automatically guarantee acceptance. We reserve the right to accept, reject, or cancel an order where necessary, including in cases of product unavailability, pricing errors, suspected fraud, or incorrect order information.

5. Customer Information

You are responsible for providing accurate and complete information when placing an order, including your name, phone number, email address, and delivery address.

6. Delivery

Delivery times may vary depending on product availability, delivery location, courier services, weather, holidays, or other circumstances beyond our reasonable control.

7. Payments

Where online or third-party payment services are available, payments may be processed by the relevant payment provider. Customers are responsible for providing accurate payment information and following the provider's applicable terms.

8. Returns and Refunds

Returns and refunds are subject to our Refund Policy. Please review the Refund Policy before placing an order.

9. Intellectual Property

Unless otherwise stated, the content of the Zelvani website, including text, graphics, logos, images, design elements, and other materials, belongs to or is used by Zelvani with appropriate rights and may not be copied, reproduced, or distributed without permission.

10. Limitation of Liability

To the extent permitted by applicable law, Zelvani will not be responsible for indirect, incidental, or consequential losses arising from the use of the website or inability to use the website.

11. Third-Party Services

Our website may use or link to third-party services such as payment providers, delivery services, analytics tools, or external websites. Zelvani is not responsible for the policies or actions of third-party services.

12. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be published on this page with a revised “Last Updated” date.